- Items shipped from northpolecoffee.com can be returned within 30 days of receipt of shipment in most cases. Consumable products must be unopened and not tampered with in any way. The customer is responsible for the return postage. Note: We cannot process refunds for gift returns unless you’re the original purchaser of the gift.
- If you received an order that is missing an item or parts, you can initiate a refund or replacement from northpolecoffee.com by calling 907-488-7190 or emailing firstname.lastname@example.org to request a replacement or refund.